Natasha Starkell has been interviewed for the article BPO: too far East? The subject of BPO outsourcing for insurance industries is pretty straight forward. Take, for example, the salaries of the insurance processing clerks in India, Romania and UK and it is obvious when the most savings will be made. The salaries are gross:
India: 1500-2000 Euros per annum
Romania: 6400 Euros per annum
UK: 18000-19000 Euros per annum
Besides, considering the number of English-speaking graduates ready to do data entry type work it is no wonder India excel at this service. Having looked at over 20 countries 9 years ago we at Unisys also thought that India is the best location to process customer data for life insurance business.
Read the full article: Post Europe – BPO: Too far East?
