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Zingaya, a Russian click-to-call company is set to take over the world of free browser-based calling as it raises $1.15 million from Esther Dyson and a number of private investors. Zingaya already has QIWI (leading Russian instant payment system) and S7 Airlines amongst its customers.
The company, which has won IDCEE contest last year, offers a simple tool, a button, clicking upon which a website visitor can reach a customer service representative for free, without having to use a regular phone. Special technology requirement is hardly an issue here as usage of Skype is a commonplace. It is likely that a great number of users have a microphones or headsets already in place.
The price of Zingaya service is $25 for 500 minutes or for heavy duty ecommerce sites there is a price plan of $150, which includes over 80 hours of talking time per month. More importantly, call analytics, the real added value, is provided with the service, and it is all, naturally, cloud-based.
Unlike others, I am lucky to use the service for free. Alexey Aylarov, The CEO of Zingaya got in touch with me suggesting to install the tool on GoalEurope website. After an hour of experimenting (I do not have technical skills beyond simple Dreamweaver / WordPress) I had two buttons installed and working. You can see them in the footer, or in the contact form here.
Now I am worried to have my weekend disturbed with a tsunami of free calls. Callers, please, be gentle.
+44 (020) 3290 3544
vita at goaleurope dot com